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    Privacy Policy

    Physio Cure Medical Center - FZCO

    Last updated: 1 Nov 2025

    1. Information We Collect

    At Physio Cure Dubai, we collect personal information necessary to provide exceptional physiotherapy services, including your name, contact details, medical history, treatment records, and payment information. This information is essential for delivering personalized healthcare and managing your treatment journey effectively.

    2. How We Use Your Information

    Your information is used to provide healthcare services, schedule appointments, process payments, communicate about your treatment progress, send appointment reminders, and maintain accurate medical records in compliance with UAE healthcare regulations.

    3. Information Sharing and Disclosure

    We do not share your personal information with third parties except as required by UAE law or with your explicit consent. Medical information may be shared with referring physicians or healthcare providers with your written permission. All staff members are bound by confidentiality agreements.

    4. Data Security and Protection

    We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our digital systems use encryption, secure servers, and regular security audits to ensure your data remains protected.

    5. Medical Records Management

    Medical records are maintained in accordance with UAE healthcare regulations and international standards. You have the right to access your medical records upon written request. Records are retained for the period required by law and professional standards.

    6. Session Packages and Payment Data

    Information related to your session packages, including purchase dates, expiry dates (180 days from purchase), and payment history, is securely stored and used solely for service delivery and account management purposes.

    7. Cookies and Website Analytics

    Our website (physiocuredubai.com) uses cookies to improve user experience and analyze website performance. You can disable cookies through your browser settings, though this may affect some website functionality.

    8. Your Rights and Choices

    You have the right to access, correct, or request deletion of your personal information. You may also request limitation of processing or data portability where applicable under UAE data protection laws. Contact us to exercise these rights.

    9. Contact Information

    For privacy-related inquiries, contact us at info@physiocuredubai.com or call +971 50 301 3005. Our team is available for calls and WhatsApp communication during business hours.

    10. Changes to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes through our website or direct communication.

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