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    Terms of Service

    Physio Cure Medical Center - FZCO

    Last updated: 1 Nov 2025

    1. Acceptance of Terms

    By accessing and using Physio Cure Dubai's services, you accept and agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and Physio Cure Medical Center - FZCO.

    2. Medical Services and Professional Care

    Our physiotherapy services are provided by licensed healthcare professionals following our motto "Heal. Move. Win™". Treatment plans are individualized based on your specific condition and needs, utilizing evidence-based practices and modern therapeutic techniques.

    3. Appointments and Cancellation Policy

    Appointments must be cancelled or rescheduled at least 6 hours in advance. Failure to cancel within this timeframe will result in session deduction from your purchased package. No-shows without prior notification will cost one session from your purchased package.

    4. Session Packages and Expiry

    All session packages expire 180 days from the date of purchase. Sessions cannot be transferred to other individuals. Package pricing reflects a commitment to completing the full treatment program and provides significant savings over individual session rates.

    5. Refund Policy

    Our dynamically discounted treatment session packages are designed to support your long-term recovery and wellness • Original-rate sessions/courses/packages are refundable if cancelled for a reasonable reason • Offer-rate or discounted sessions/courses/packages are non-refundable • Appointment cancellation or rescheduling must be made at least 6 hours prior the scheduled session • No-show without prior confirmed cancellation or rescheduling automatically consumes one session if part of an active session package.

    6. Health Information and Medical History

    You agree to provide complete and accurate health information and medical history. You understand that withholding relevant medical information may affect treatment outcomes and safety. All health information is kept strictly confidential in accordance with medical privacy standards.

    7. Payment Terms and Methods

    All payments must be made in advance of treatment. We accept payments via cash, credit card, and online through our secure payment gateway system. All prices are in UAE Dirhams (AED) and are subject to applicable UAE taxes and regulations.

    8. Professional Standards and Scope of Practice

    Our services are provided within the scope of physiotherapy practice as defined by UAE healthcare regulations. We maintain the highest professional standards and follow evidence-based treatment protocols to ensure optimal patient outcomes.

    9. Limitation of Liability

    Physio Cure Medical Center - FZCO's liability is limited to the amount paid for services. We are not liable for any indirect, incidental, or consequential damages. Our liability is subject to UAE law and professional indemnity coverage.

    10. Contact Information and Support

    For questions about these terms or our services, please contact us at info@physiocuredubai.com or call +971 50 301 3005. Our team is available for calls and WhatsApp communication. Visit us at physiocuredubai.com for more information.

    11. Modifications to Terms

    We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Continued use of our services after any such changes constitutes acceptance of the new terms.

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